Curriculum Vitae
Employment
2013 - Present
Lecturer & Master’s Supervisor, School of Software & Microelectronics, Peking University
2011 - 2013
Teaching Assistant, School of Software & Microelectronics, Peking University
Teaching at Peking University
- Spring: User Experience & Human-Computer Interaction
- Spring: AI in Practice (Language Intelligence)
- Spring: LLM Post-Training Practice
- Fall: Data Visualization Technology & Practice
- Fall: Technical Writing
- Fall: English Academic Writing
Previous courses:
- Translation Management & Localization Engineering (MOOC)
- Technical Communication Methods
- User Experience & Technical Communication
Education
2013 - 2023
University of Twente, The Netherlands
Ph.D. in Technical Communication, Faculty of Behavioural, Management and Social Sciences (BMS)
2009 - 2011
Peking University
M.A. in Computer-Aided Translation, School of Software & Microelectronics (Early graduation)
Editorial Positions
2021 - Present
IEEE Transactions on Professional Communication, Editorial Board Member
2022 - Present
The Journal of Medicine, Humanity and Media, Associate Editor
Selected Research Projects
- Construction of intelligent agents for public opinion guidance in local emergencies, PKU-Donghu National Intelligent Social Governance Experimental Base, Sub-project PI
- Research on international communication systems based on LLM agents, 2024 National Social Science Key Project, Participant
- Mechanisms, paths and methods for public opinion guidance in emergencies, 2023 National Social Science Key Project, Participant
- Developer Documentation UX Design & Assessment, 2021 Ministry of Education Industry-Academia Cooperation Project with Ant Group, PI
- Research and Database Construction for Building a Community of Human Health, 2021 National Social Science Major Project, Participant
Selected Publications
Journal Articles
2026
- Gao, Z., Dong, L., & Wang, J. (2026). Modeling technical writing processes and measuring their effects on text quality. Written Communication, 43(1), 225-270. (SSCI)
2024
- Z. Gao, W. Du, D. Li and J. Yu, “Development of a UX Scale for Technical Communication,” IEEE ProComm 2024, pp. 223-232. (EI)
2023
- Z. Gao, T. Wang, M. Wang and Y. Zhao, “UX Testing of Developer Documentation,” IEEE ProComm 2023, pp. 64-72. (EI)
- Dong, L., and Z. Gao. “Who are China’s Technical Communicators?” Technical Communication, 70(3), 42-62. (SSCI)
Monograph
2024
Zhijun Gao. Technical Communication in China: Studies on the User Experience of Technical Documentation, University of Twente. ISBN: 978-90-365-5983-6.
Standards
2024
- User Experience Assessment Specification for Technical Documentation, T/CAS 852-2024, First author
2023
- User Experience Service Capability Assessment Specification, T/CQAE 15006-2023
Awards
2024
- Frank R. Smith Outstanding Article Award, Society for Technical Communication
- First Prize, 7th Innovative Teaching Paper Competition, Peking University
2020
- Technical Communication Education Contribution Award, China Association for Standardization
Professional Service
2022 - Present
Secretary-General, Subcommittee on Computer-Aided Terminology Work, National TC on Language & Terminology Standardization
2019 - Present
Secretary-General, Technical Communication Service Committee, China Association for Standardization
2022 - 2024
Board Member, IEEE Professional Communication Society